Frequently Asked Questions
Water purifiers
We offer a wide range of water-related products, specialising in water purifiers, filters, and under-sink units.
Where is the product manufactured?
South Korea
Where can I rent or purchase your products?
Please call 1300 962 165 or email us.
Do VCG Co. products offer both hot and cold water?
Yes, we do.
Can I install it myself?
Yes/No, Please contact us for more details.
Where can I install the unit?
It depends on the model, location, and power source. Call 1300 962 165 or email us for help.
How often do I need to replace the filters?
It varies by product, but every 6 months is generally recommended.
What impurities does the VCG water filter remove?
99.9% of impurities and other Certain substances, such as PFAS
Air purifiers
South Korea
How often do I need to replace the filters?
Replacement varies by product, but once a year is generally recommended.
Can I purchase more filters?/span>
Yes, please call 1300 962 165 or email us.
CERTIFICATE OF CONFORMITY | IAPMO Oceania
Evaluated to: AS 3498:2020 | Licence No. WM-032194
Safety and public health requirements for plumbing products - Water heaters and hot-water storage tanks